SHIPPING POLICY

Last Updated: August 26, 2026

Thank you for shopping at wdcqe.shop, operated by UJ Agro I/S v/Jan Petersen og Uwe Mathias Petersen.

This Shipping Policy explains our order processing times, shipping costs, estimated delivery times, tracking procedures, and how we handle delayed, lost, damaged, or incorrectly addressed shipments.

1. SHIPPING COSTS

We offer FREE SHIPPING on all orders placed through wdcqe.shop.

There is no minimum purchase requirement to qualify for free standard shipping.

Unless clearly stated otherwise during checkout:

• Standard Shipping: FREE

• Minimum Order Requirement: None

• Handling Fee: None

Any applicable taxes, duties, or import charges will be handled or displayed in accordance with applicable law.

2. ORDER PROCESSING TIME

Orders are generally processed within 1 business day after the order has been successfully placed and payment has been confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

Processing time refers to the time required to prepare, verify, pack, and hand your order over to the shipping carrier.

Once your order has been shipped, you may receive a shipping confirmation containing available tracking information.

3. ESTIMATED DELIVERY TIME

After your order has been processed and shipped, the estimated delivery time is:

3–7 business days

Estimated delivery times are calculated from the date the order is shipped and do not normally include weekends or public holidays.

Therefore, the typical order timeline is:

Order Processing: 1 business day
Estimated Transit / Delivery: 3–7 business days
Shipping Cost: FREE

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.

4. ORDER CONFIRMATION

After successfully placing an order, you should receive an order confirmation at the email address provided during checkout.

Please review your order confirmation carefully to ensure that your:

• Name;

• Shipping address;

• Contact information; and

• Ordered products

are correct.

If you notice an error, please contact us as soon as possible at DedeTw96@gmail.com.

5. SHIPPING CONFIRMATION & TRACKING

When tracking information is available, it may be provided to you after your order has been shipped.

Please allow some time for tracking information to become active after the carrier receives the shipment.

Tracking updates are provided by the applicable shipping carrier and may not always appear immediately.

If you experience problems with your tracking information, please contact us at DedeTw96@gmail.com.

6. DELIVERY DELAYS

Although we aim to deliver orders within the estimated 3–7 business day transit period, occasional delays may occur.

Possible causes include:

• Carrier delays;

• Severe weather;

• Public holidays;

• Customs or border processing;

• Transportation disruptions;

• High seasonal shipping volumes; or

• Other circumstances outside our reasonable control.

If your order has not arrived within the expected delivery period, please contact us at DedeTw96@gmail.com so that we can review the shipment status.

Nothing in this section limits any mandatory consumer rights relating to delayed or failed delivery.

7. INCORRECT OR INCOMPLETE SHIPPING ADDRESS

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please carefully verify your:

• Recipient name;

• Street address;

• Apartment or unit number, where applicable;

• City;

• Postal code; and

• Country.

If you notice an incorrect shipping address after placing your order, please contact us immediately at DedeTw96@gmail.com.

We will make reasonable efforts to update the address before shipment, but we cannot guarantee that changes can be made once an order has been processed or transferred to the carrier.

8. LOST PACKAGES

If your tracking information indicates that your package has been lost, or if your order has not arrived within a reasonable period after the estimated delivery date, please contact us.

Email: DedeTw96@gmail.com

Please provide your order number and relevant shipment information.

We will review the situation and, where appropriate, work with the carrier to investigate the shipment.

Where the order is confirmed as lost before successful delivery, we will provide an appropriate solution in accordance with applicable consumer law, which may include a replacement or refund.

9. DAMAGED PACKAGES

Please inspect your order as soon as possible after delivery.

If your package or product arrives damaged, please contact us promptly at DedeTw96@gmail.com.

Please provide:

• Your order number;

• A description of the damage; and

• Clear photographs of the damaged product and/or packaging, where reasonably possible.

We will review your request and provide an appropriate solution in accordance with our Return & Refund Policy and applicable consumer protection laws.

10. INCORRECT ITEMS

If you receive an item that is different from what you ordered, please contact us promptly at DedeTw96@gmail.com.

Please provide your order number and photographs of the item received, where applicable.

If we confirm that an incorrect item was sent due to an error on our part, we will provide an appropriate solution and cover reasonable return or replacement shipping costs where required.

11. MULTIPLE PACKAGES

In some circumstances, an order containing multiple products may be shipped in more than one package.

These packages may arrive at different times and may have separate tracking information.

If you receive only part of your order, please check your shipping confirmation and tracking information before contacting us.

12. CUSTOMS, DUTIES & TAXES

Depending on the delivery destination and applicable law, international shipments may be subject to customs procedures, import duties, taxes, or other charges.

Where applicable, information regarding these charges will be handled or disclosed in accordance with applicable laws and checkout requirements.

Customers will not be charged undisclosed shipping fees by wdcqe.shop beyond those communicated during checkout.

13. ORDER CANCELLATIONS

If you wish to cancel an order, please contact us as soon as possible at DedeTw96@gmail.com.

If the order has not yet been processed or shipped, we will make reasonable efforts to cancel it.

Once an order has already been shipped, cancellation may no longer be possible. In this case, you may request a return after receiving the order in accordance with our Return & Refund Policy and any applicable statutory rights.

14. RETURNS

Returns are governed by our Return & Refund Policy.

We currently offer a 30-day return policy, subject to the conditions stated in that policy.

If you wish to return an item, please contact us before sending the package back.

Do not return products without first obtaining the appropriate return instructions.

15. CONTACT INFORMATION

If you have any questions regarding shipping, delivery, tracking, or your order, please contact us:

Store: wdcqe.shop
Legal Company Name: UJ Agro I/S v/Jan Petersen og Uwe Mathias Petersen
Email: DedeTw96@gmail.com
Business Address: Tvedvej 12, 7490 Aulum, Denmark
CVR / Business Registration Number: 30045440

We will review your inquiry and provide assistance regarding your order or shipment.